Quality Inn & Suites Maison St. Charles - New Orleans

1319 St. Charles Avenue, New Orleans, LA, United States, 70130show map
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Highlights
8
FabulousBased on  212 reviews
Overview

Set within a 25-minute walk from Bourbon Street and boasting a gym area and a fitness centre, Quality Inn & Suites Maison St. Charles features comfortable rooms. Featuring historical architecture, the hotel was renovated in 2007.

The centre of New Orleans can be reached within a 30-minute walk. City Park is 2.9 metres from the property.

This exquisite hotel boasts close proximity to tropical plants and gardens.

Union train station is a 15-minute walk away.

Rooms

Central heating, wireless internet, a fridge, coffee/tea making machines and a work desk are provided in all of the 128 rooms. Guests can make use of a shower and a hairdryer.

Eat & Drink

Residents can have breakfast in the restaurant. The restaurant serves French dishes. There is a café bar onsite. Serving a wide assortment of dishes, Emeril's Delmonico and Wendy's are about 50 meters from the property.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at USD 35 per day.

Year renovated:   2007.  Number of rooms:   128.

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Facilities
Wi-Fi
Parking

USD 35 per day

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Restaurant

Breakfast room

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Individual heating
  • Connecting rooms
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Preservation Resource CtrPreservation Resource Ctr2300 ft
Ashe Cultural Arts CtrAshe Cultural Arts Ctr1700 ft
Confederate MuseumConfederate Museum1700 ft
Louisiana Children's MuseumLouisiana Children's Museum2700 ft
House of Broel's VictorianHouse of Broel's Victorian3000 ft
National D Day MuseumNational D Day Museum3000 ft
Saint John Baptist Community CtrSaint John Baptist Community Ctr1000 ft
Gallier HallGallier Hall3000 ft
Katie's School of BarberingKatie's School of Barbering2300 ft
Magazine StreetMagazine Street600 ft
Garden District Garden District 4900 ft2727 Prytania Street
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Emeril's DelmonicoEmeril's Delmonico200 ft1300 St. Charles Avenue
Wendy'sWendy's100 ft1301 St. Charles Avenue
Please-U-RestaurantPlease-U-Restaurant200 ft1751 Saint Charles Ave
DaiquiriDaiquiri300 ft1401 Saint Charles Ave
KFCKFC300 ft1406 Saint Charles Ave
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Fun-N-GamesFun-N-Games4300 ft
Louisiana PhilharmonicLouisiana Philharmonic4300 ft
Junebug Productions IncJunebug Productions Inc4600 ft
Arts Council of New OrleansArts Council of New Orleans4600 ft
Arnaud's RestaurantArnaud's Restaurant1.1 mi
Hermann-Grima/gallier HistoricHermann-Grima/gallier Historic1.2 mi
Terrytown Lions Home IncTerrytown Lions Home Inc2.9 mi
Charity Hospital School-NrsngCharity Hospital School-Nrsng1.1 mi
Louisiana State Univ Med SchlLouisiana State Univ Med Schl1.1 mi
French Quarter French Quarter 1.2 miCanal St to Esplanade Ave Mississippi River to N Rampart St
St. Louis Cemetery No. 1St. Louis Cemetery No. 11.3 mi425 Basin St 3421 Esplanade Ave
St. Louis CathedralSt. Louis Cathedral1.4 mi615 Pere Antoine Aly
Jackson SquareJackson Square1.4 mi615 Pere Antoine Alley
Faubourg Marigny Faubourg Marigny 1.9 mi New Orleans, LA
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Getting around
Airports
Lakefront (NEW)7.6 mi
NAS/Alvin Callendar (NBG)8.4 mi
Train
Union Station3000 ft
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Reviews
8.0
FabulousBased on  212  reviews
  • 10.0
    Exceptional

    Convenient to downtown as St Charles streetcar right across the street. Clean and comfortable. Included breakfast, pool and hot tub. Felt secure and away from partying downtown. Great bargain for the location.

  • 10.0
    Exceptional

    I was very happy with my stay at the hotel. The staff was very friendly and courteous. They were prompt with any request we had such as extra towels or a light bulb change. There is a nice courtyard we could sit as a family and the kids could have some room. And the Breakfast that is included surpassed any of my expectations. We had a very positive experience at this hotel.

    I have no complaints... Great place to stay.

  • 9.6
    Exceptional

    The location was brilliant,the trolley stop was right outside and easy to use for going uptown or downtown, takes you all the way to the Zoo which is a must and to the main streets down town . The hotel was very clean and tidy, good facilities too.

  • 4.2
    Guest rating

    Terrible service. Requested towels several times. Waited 4 hours. On two occasions, had to go to front desk and pick them up. Room that Breakfast was had a bad odor. Chose not to eat free breakfast because smell of room made me nauseous. Lock on door was loose - screws need to be tightened. Door was difficult to open (Settling?). Water restrictor on shower head made it nearly impossible to shower. Plenty of water pressure for tub but shower use was terrible.

  • 7.0
    Very good

    -right on the St. Charles street car line, -easy to get to any place in the city ( with exception of Airport.) -very clean

    nice room but water was disconnected X 1, during our stay and we didn't know ( not informed), a lot of little things: sink drain didn't have a knob so was not usable, Shower controls were very loose as was the paneling they were attached to.. Safe, kept opening itself when we were away. breakfast was monotonous, same thing for 5 days, little fresh fruit, (no grits!) or other Hot cereal Eggs as severed need something like chives, cheeses etc. some staff didn't speak English, and pretend to, there for not being helpful No utensils in the room, poor selection of coffee amendments ie no diabetic sugar, no creamer.

  • 5.0
    Guest rating

    They need to do some maintenance work on the place

  • 7.4
    Very good

    location,friendly front desk,comfort of the beds

    When we arrived and where directed to our room it was on the third floor in a building that did not have an elevator. Also the directions to the door granting acsess to the stairs which led to our room were not very good. (They moved us to another room promptly.) There was a power outage at 2am due to a blown transformer and the hotel has no back up generator. This was a major problem for me as I use a cpap machine nightly. It would seem that a hotel in New Orleans would have a back up generator given the weather history in the city. The swimming pool is rather small.( I give the management credit as they did adjust our final bill due to the inconvience caused by the power outage.)

  • 10.0
    Exceptional

    Decor & location to French Quarter. Very easy to jump on the street cars and bus lines.

  • 10.0
    Exceptional

    It was a very nice hotel but we were only staying overnight before getting on our cruise ship. The staff was very helpful & friendly and the room was nice also.

  • 4.2
    Guest rating

    location was fine close enough to the centre to jump on the frequent buses outside the door, to downtown the building is quite interesting in its own right. The staff on the whole were friendly and breakfast was ample

    The con, watch your bill the hotel clearly has a process in place, I was charged as though I was a walk in not pre booked, when I challenged the bill the desk informed they had not been sent the reservation from Booked.net and could I prove I had a reservation, in my opinion I was not the first person to have this problem, the discussion appeared to be well rehearsed. When I gave the booking reference and PIN my bill was adjusted - no apology nothing just a surly service and a credit. The Pool dont go near it the water was green and just to add complete insult the room was not particularly clean the carpet was grubby - to expensive for a less than clean room better value elsewhere. no wonder it was the only hotel avaialble that night

  • 8.8
    Superb

    The hotel has a lovely character of old New Orleans with balconies and gardens and murals on some of the walls. It is easy walking distance to restaurants and bars along St. Charles and the art/warehouse district of New Orleans. If the streetcar had been running, it would have been easy to get to the French Quarter as well. Nice place to stay.

    With New Orleans food being as great as it is, the breakfast was practically inedible. It would have been better for the hotel to serve some really good bakery and not attempt eggs or sausage which must have been pulled out of a freezer.

  • 7.8
    Fabulous

    We enjoyed staying directly on St. Charles, where we could walk to many historic places. Yet, it was only a few minute drive or street car to the French Quarter.

    There is a public bar next to hotel which created a lot of loitering (not on hotel premises).

  • 9.2
    Superb

    The hotel clerks were amazing as were the cleaning staff. The girls who put out the breakfast in the mornings were very unfriendly and even rude. I would still come back to your hotel.

  • 10.0
    Exceptional

    The location was great. All the staff were great, everyone was so friendly and helpful. Providing us with local information, which in turned provided us more time to enjoy our time there. We will be planning another trip to New Orleans and will be staying here again. I will highly recommend Quality Inn & Suites Maison St Charles to all of my friends and family.

  • 7.0
    Very good

    We liked the courtyard where you could eat breakfast. Breakfast was pretty good...love the waffles. It was nice to have the microwave and fridge in the room. It was also convenient that the trolley stop was just outside the hotel. We would stay there again.

    The quality of the TV and Cable signal was not very good. Some of the exterior and interior could use some updating.

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Highlights
8
FabulousBased on  212 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lakefront (NEW)7.6 mi
NAS/Alvin Callendar (NBG)8.4 mi
Train
Union Station3000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room